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Terms & Conditions

Terms & Conditions

Our journey intertwines with each tribe we collaborate with. We embark on this thrilling project in Costa Rica, r

Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the website and your purchase of products from
[Four Visions Costa Rica] (“the Website”). By accessing the Website and making a purchase, you agree to be bound
by this Agreement.

Agreement to Terms
By using the Website and making a purchase, you affirm that you are of legal age and have the legal capacity to
enter into this Agreement. If you do not agree with any part of this Agreement, please refrain from using the
Website.

Products and Orders
a. Product Descriptions: We strive to provide accurate and up-to-date product descriptions on the Website.
However, we do not warrant that the descriptions are error-free, complete, or current. Please review the product details and specifications carefully before making a purchase.

b. Order Acceptance: All orders placed through the Website are subject to acceptance. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that violate any applicable laws or regulations.

Pricing and Payment
a. Pricing: The prices displayed on the Website are in Costa Rican colones (CRC) and include all applicable taxes, unless otherwise stated. We reserve the right to modify the prices at any time without prior notice.

b. Payment: We accept payment through secure online payment methods specified on the Website. By making a purchase, you authorize us to charge the provided payment method for the total amount of your order, including
any applicable taxes and shipping fees.

Shipping and Delivery
a. Shipping: We offer shipping within Costa Rica. Shipping fees and estimated delivery times will be displayed during the checkout process. Please ensure that you provide accurate shipping information to avoid delays or
non-delivery.

b. Delivery: While we strive to deliver products within the estimated time frame, delays may occur due to unforeseen circumstances. We are not responsible for any loss, damage, or expenses arising from delayed or
non-delivered products.

Returns and Refunds
a. Return Policy: We accept returns within [number] days of the product’s delivery date, subject to certain conditions. Please review our Return Policy on the Website for detailed instructions and eligibility criteria.

b. Refunds: Refunds will be processed in accordance with our Return Policy. We reserve the right to refuse a refund if the returned product does not meet the specified conditions.

Intellectual Property
a. Ownership: All intellectual property rights, including but not limited to trademarks, copyrights, and logos, displayed on the Website are the property of their respective owners.

b. Restricted Use: You are prohibited from using, reproducing, or distributing any content from the Website without prior written permission from the respective rights holders.

Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Costa Rica. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Costa Rica.

Shipping

Shipping Policy for Costa Rica

At Four Visions Market, we strive to provide you with a seamless and reliable shipping experience. Our shipping

policy is designed to ensure that your orders are delivered to you promptly and efficiently.

Shipping Method:
All orders within Costa Rica are shipped via Correos de Costa Rica, the national postal service. We have chosen this trusted courier to ensure that your packages are handled with care and delivered to your doorstep.

Shipping Cost:
The shipping cost for your order will be calculated during the checkout process. The cost is based on the weight of the items you purchase. You will be able to view the shipping cost before finalizing your order.

Shipping Schedule:
We ship orders on Mondays and Thursdays. Orders placed before 12:00 PM (local time) on these days will be included in the respective shipping batch.

Estimated Delivery Time:
Once your order is shipped, it will typically take approximately 1 week for it to be delivered to your address in Costa Rica. Please note that delivery times may vary depending on your location and any unforeseen circumstances that
may impact the postal service.

Order Tracking:
Upon shipping your order, we will provide you with a tracking number that allows you to monitor the status of your shipment. You can use this tracking number to stay informed about the delivery progress.

Shipping Restrictions:
Please be aware that certain items may be subject to shipping restrictions within Costa Rica. If any restrictions apply to your order, we will notify you during the checkout process.

If you have any questions or need assistance with your order’s shipping, feel free to reach out to our customer support team at customerservice@fourvisionsmarket.cr. We are here to ensure that your shopping experience with Four Visions Market is delightful from start to finish.

Refunds

Our refunds policy is grounded in our direct and respectful collaboration with ancestral tribes and the nature of the products we offer. To ensure the sustainability and authenticity of our business, once a product has been opened, it cannot be reused, and therefore, we do not provide refunds or returns. We deeply value the quality of our products and, as such, do not offer refunds or returns in this regard. However, in the case of Hapé, we do provide the option to exchange the product for a different type, but customers will need to cover the shipping costs for the exchange. We greatly appreciate the trust you place in us when purchasing our products and are committed to providing you with an exceptional experience with each purchase. If you have any questions or concerns, please do not hesitate to contact us at customerservice@fourvisionsmarket.cr, and we will be delighted to assist you in any way we can.

Giving Back

We proudly support Movement For Amazonian Growth and Indigenous Cultures (M.A.G.I.C Fund) a 501(c)(3) nonprofit organization dedicated towards the preservation, protection, and mobilization of the Amazonian indigenous peoples and their cultures.
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